Looking to experience the luxurious taste of our bespoke cakes and desserts while bringing your vision to life?
First, review our ordering policy then fill out our inquiry form once you're ready for a one of a kind custom creation!
Order Confirmation, Payment, & Cancellations
A confirmation email of your order will be sent once your payment is received. If you do not receive a confirmation email, then your order has not been accepted.
Celebration cakes and cupcake orders must be placed at least one week in advance of your delivery or pickup date.
Custom cake orders must be placed at least 2 weeks prior to the requested date. To receive a quote for a custom cake, fill out the contact form below with all of the required information. You will receive a response within 2 business days.
Orders under $200 must be paid in full once you receive an invoice. Orders over $200 require a 50% non-refundable deposit due at the time of order. Final payment is due 10 days before the delivery or pickup date. We accept payments via Zelle, Venmo and PayPal.
If you need to cancel your order for any reason, then contact us via email at email@example.com. Orders cancelled 14 days or less before the delivery or pickup date will not be refunded.
Shipping & Rentals
Cake stand rentals are available for your order for $25 plus a refundable $50 security deposit. The security deposit will not be refunded if the cake stand is not returned within 2 days of the cake pickup or if damages are found.
Shipping is only available for cake jars, DIY Cookie Designer Kits, Celebration Boxes and custom cookie orders. Local pickup is available for all other items. Setup fees start at $50 for local orders. We are not responsible for any damages to custom cookie orders or DIY Cookie Designer Kits once the item is shipped.
We are not responsible for any damage to the cake after setup is complete. You are responsible for providing a sturdy table and appropriate environment for the cake. You agree to hold Kimone's Cake Art Studio harmless for any damages that occur once the cake leaves our studio.